Shipping,Returns & Refunds policy

SHIPPING POLICY: Products that are Made to Order will be dispatched in 8-12 days from the date of order confirmed. We use reliable shipping partners to ship your order which will take 3-5 working days to deliver in India. For International shipment it usually takes 8-12 days for delivery.

ORDER CANCELLATIONS: You are entitled to cancel your order within 48 hours of placing the order.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail simplykitsch@gmail.com

RETURN/EXCHANGE: We do not accept returns but only exchanges in sizes. Returns are only accepted in case you have recieved wrong or defective product. You can write to us about size exchange request by e-mail simplykitsch@gmail.com

REFUND POLICY: In case of order cancellation or return due to wrong or damaged products recieved at your end. Your payment will be refunded in 3-5 working days.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

ASHDI DESIGN PVT. LTD., N-198, FF, MAYFIELD GARDEN, SEC-51, GURGAON-122018, HARYANA, INDIA

PH: +91 9971708944

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail simplykitsch@gmail.com